Due to the personal nature of our haircare products, returns are subject to our hygiene and returns policy. Please contact us at hello@manefest.sg if there is an issue with your order.

For hygiene and safety reasons, we generally cannot accept returns of products that have been opened or used unless the item is faulty.

We're sorry if your order arrives damaged. Contact us at hello@manefest.sg as soon as possible with your order number and clear photos of the product and packaging so we can assist you.

Contact us at hello@manefest.sg with your order number and a photo of the item received. We'll review the order and help arrange the appropriate resolution.

Contact us at hello@manefest.sg with your order number and the reason for your request. Eligible refunds will be processed according to our refund policy.

Once approved and processed, the time taken for the funds to appear in your account will depend on your original payment method and bank.