Last updated: 2 October 2026

At manefest, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how manefest (“manefest”, “we”, “us” or “our”) collects, uses, discloses and protects your personal information when you visit our website, make a purchase, contact us, subscribe to our communications or otherwise interact with our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with manefest, we may collect personal information including:

• Your name
• Email address
• Telephone number
• Billing and delivery address
• Order and transaction information
• Payment-related information
• Account information, where applicable
• Communications you send to us
• IP address
• Browser and device information
• Website activity and usage information
• Marketing and communication preferences

Payment information may be processed directly by our payment service providers. manefest does not necessarily receive or store your complete payment card details.

How We Collect Your Information

We may collect personal information directly from you when you:

• Place an order
• Create an account
• Contact us
• Subscribe to marketing communications
• Participate in promotions, surveys or other features
• Browse or interact with our website

Certain information may also be collected automatically through cookies and similar technologies or provided to us by service providers that help operate our store.

How We Use Your Information

We may collect, use and disclose your personal information for purposes including:

• Processing and fulfilling your orders
• Processing payments
• Arranging delivery
• Providing customer support
• Communicating with you about your orders
• Managing returns, refunds or other customer requests
• Maintaining and improving our website and services
• Understanding how customers use our website
• Providing marketing communications where you have consented or where otherwise permitted
• Detecting and preventing fraud, misuse or security incidents
• Maintaining business and transaction records
• Complying with applicable legal and regulatory requirements

We will only collect, use or disclose personal information for purposes that are reasonable and permitted under applicable law.

Marketing Communications

If you choose to receive marketing communications from manefest, we may send you information about new products, promotions, launches and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that even if you unsubscribe from marketing communications, we may still send you non-marketing messages relating to your orders, transactions or customer service requests.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, improve your shopping experience and support analytics and marketing activities.

Some cookies are necessary for our website to function correctly, while others may support analytics, personalisation or advertising.

You may be able to manage certain cookie preferences through your browser or through privacy controls made available on our website.

Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

When you interact with our store, Shopify may process certain personal information to provide its services, operate the ecommerce platform, prevent fraud, provide analytics and perform other functions in accordance with its own privacy practices.

For more information about how Shopify handles personal information, please refer to Shopify's Consumer Privacy Policy.

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, including to:

• Shopify
• Payment processors
• Delivery and logistics providers
• Website hosting and technology providers
• Analytics providers
• Marketing and advertising service providers
• Professional advisers where necessary
• Government, regulatory or law-enforcement authorities where required by law

We do not disclose personal information to third parties for purposes unrelated to operating our business unless we have an appropriate legal basis or your consent where required.

International Transfers

Some of our service providers, including technology and ecommerce providers, may process or store personal information outside Singapore.

Where personal information is transferred outside Singapore, we will take appropriate steps as required under applicable law to ensure that the information continues to receive a standard of protection comparable to that required under Singapore's Personal Data Protection Act 2012.

Data Security

We take reasonable administrative, technical and organisational measures to protect personal information under our possession or control against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or to satisfy legal, regulatory, accounting or legitimate business requirements.

When personal information is no longer required for these purposes, we will cease retaining it or remove the means by which it can be associated with an identifiable individual, where appropriate.

Access & Correction

Subject to applicable law, you may request:

• Access to personal information about you that is in our possession or control and information about how it has been used or disclosed; or
• Correction of an error or omission in your personal information.

To submit an access or correction request, please contact us at hello@manefest.sg

We may need to verify your identity before processing a request.

Withdrawal of Consent

Where we rely on your consent to collect, use or disclose your personal information, you may withdraw your consent by contacting us at hello@manefest.sg

Depending on the nature of your request, withdrawing consent may affect our ability to provide certain products or services to you. We will inform you of the likely consequences of withdrawing your consent where applicable.

Children's Privacy

Our website and products are not specifically directed at children, and we do not knowingly collect personal information from children without appropriate consent where required.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

manefest is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

Data Breaches

We take reasonable steps to protect the personal information entrusted to us.

If a data breach occurs, we will assess the incident and take appropriate action, including notifying the Personal Data Protection Commission and affected individuals where required under applicable Singapore law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technologies or legal requirements.

Any updated version will be posted on this page together with the revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, withdraw consent or make a privacy-related complaint, please contact:

manefest
Data Protection Contact
Email: hello@manefest.sg

We will review privacy-related enquiries and complaints and respond as reasonably practicable.